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Shipping

How do I change the address on my order?

We will only be able to update the shipping address on an order so long as the order has not yet shipped. Please contact our support team immediately so we can attempt to adjust the order in time.

Can I ship to a different address than my billing address?

During Checkout, you can specify a different shipping address than your billing address.

Do you ship to my country?

With very few exceptions, we proudly ship worldwide! Email s if you have a problem.

International Shipping Fees

Articló’s international shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. All duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient’s country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.

I think my package has been lost

Please note that all ship times are estimates and not guaranteed. If you do not receive the items within 5 weeks of the ship date please let us know and we will take further action with the order.

Shipping Times

All of our items are produced on demand to ensure the best possible quality. Because of this, it can take up to 8 days for your order to be ready to be shipped. You will receive a shipping confirmation email at this point with a link to track your order.

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Product Questions

Where is Articló located?

Fumbally Exchange, GreyFriars, Brick Lane, Viking Triangle, Waterford City, Ireland, X91 WY9X

I’m not able to place my order

In order to checkout on article.ie, cookies must be enabled within your web browser.

About Our Framed Prints

These are coming soon. In the meantime we have made suggestions for Frames on each product description

How are your products produced?

All of our products are produced when you order them, on-demand, to avoid waste and keep our business sustainable. We go out of our way to use only the highest quality materials and processes. When you buy a product from a Articló artist, we produce it, package it and ship it to you – worldwide.

Are prints shipped in tubes?

Prints are shipped in sturdy tubes.

What payment types do you accept?

We accept Visa, MasterCard and PayPal. Please note that we only accept one (1) form of payment per order.

Are your prices in Euro?

Yes, all prices are shown in Euro.

Can you help me contact an artist?

For privacy reasons we are not able to provide contact information, but would suggest that you check their website for contact details.

How do I place an order?

When you see an item you like, click on “add to cart” and continue shopping until you are ready to complete your purchase. Then, click on “Checkout” from your cart to confirm your items, and enter your shipping and payment information. Once you’ve verified your information is correct, click on “Place My Order” to finish.

Where are your products made?

All products are printed and shipped within Ireland.

Where do you ship from?

We currently print and ship from Waterford, Ireland. The location varies depending on the product(s) that you order.

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Returns Policy

If you are not completely satisfied with your purchase, we’re sorry to hear that, however, simply return the item to us in unused condition and in its original packaging within 14 days of receipt.

*Please note that your right to return products does not apply to goods made to your specification or that have been clearly personalised for you.*

If you choose to cancel, you must inform us of your decision to cancel within 14 calender days of receipt of the goods. Cancellation should be communicated to us by email in a clear written statement including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address.

Email address: info [!at] articló.ie

If you decide to cancel, you should return the goods to us, unused and in the original packaging with any enclosed documentation. Cost of return postage is at your own expense. Goods should be received by us within 14 days of your notification of your decision to cancel.

We will refund the cost of the goods and delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery). We may make a deduction from the refunds for any loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will refund the money no later than 14 days after the day we receive the good back from you.

Please Note: The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods and provides proof of delivery.

Return Address:

Articló, Fumbally Exchange, GreyFriars, Brick Lane, Viking Triangle, Waterford City, Ireland, X91 WY9X